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Narwal Freo Z10 Ultra Robot Vacuum & Mop

Original price was: $2,499.00.Current price is: $1,999.00.

Experience powerful, intelligent hands-free cleaning with the Narwal Freo Z10 Ultra. Featuring 18,000Pa suction, dual high-pressure scrubbing mops, NarMind™ Pro AI obstacle recognition, DirtSense™ adaptive cleaning and DualFlow™ Tangle-Free technology, it tackles dust, pet hair and stubborn floor stains with ease. The all-in-one station automatically empties dust, washes the mops with adaptive hot water, dries them and dispenses detergent for a truly low-maintenance cleaning experience.

Description

Narwhal Freon Z10 Ultra Robot Vacuum & Mop

Bring a new level of automation to everyday floor cleaning with the Narwhal Freon Z10 Ultra. Designed for busy homes, pet owners and anyone who wants cleaner floors with less manual work, this premium robot vacuum and mop combines powerful vacuuming, intelligent scrubbing, advanced AI obstacle avoidance and an automated self-maintenance station in one complete cleaning system.

With 18,000Pa suction, intelligent DirtSense™ cleaning, dual rotating mops, edge-reaching technology and Narwhal’s advanced NarMind™ Pro system, the Freon Z10 Ultra doesn’t simply travel around your home following the same routine. It is designed to recognize its surroundings, adapt to different cleaning situations and give extra attention to areas that need it.

After cleaning, the base station takes over much of the maintenance by emptying collected dust, washing the mops, drying them and automatically managing cleaning solution. The result is a robot designed to take care of far more of the cleaning process from beginning to end.

Powerful 18,000Pa Suction for Everyday Mess

From fine dust and crumbs to pet hair and larger debris, the Freon Z10 Ultra delivers up to 18,000Pa of suction power to thoroughly vacuum hard floors and carpets.

This extra cleaning power is particularly valuable in busy areas such as kitchens, dining rooms, hallways and living spaces, where dirt can build up quickly throughout the day.

For pet households, strong suction also helps collect loose fur before it gathers underneath furniture or spreads around the home.

But suction alone isn’t enough when hair becomes wrapped around the brushes. That’s why Narwhal combines the vacuum system with its DualFlow™ Tangle-Free System, designed to minimize troublesome hair tangling and reduce the amount of brush maintenance required.

AI Obstacle Avoidance

A robot vacuum is much more convenient when you don’t have to completely prepare the house every time you want it to clean.

The Freon Z10 Ultra features NarMind™ Pro, Narwhal’s advanced autonomous cleaning system incorporating dual cameras and AI processing.

The system is designed to recognize more than 200 types of household objects, allowing the robot to intelligently navigate around many of the everyday items it encounters.

That can include objects such as shoes, cables, furniture legs, pet-related items and other household obstacles.

This makes the Z10 Ultra particularly suitable for active family homes where the floor isn’t always perfectly clear before a cleaning cycle begins.

Deep Clean with Narwhal Freon Z10 Ultra

Adaptive Cleaning

Many robot vacuums can technically “mop”, but simply dragging a damp pad across the floor may not be enough for dried marks, footprints and everyday kitchen grime.

The Freon Z10 Ultra uses dual rotating mop pads with downward cleaning pressure, allowing it to actively scrub the floor as it moves.

This makes it better suited to tackling common household mess such as dried food marks, muddy footprints, paw prints, light grease and sticky residue.

For homes with large tiled, timber or other compatible hard-floor areas, the combination of powerful vacuuming followed by active scrubbing can significantly reduce the amount of routine floor cleaning that needs to be done manually.

Dirt Sense- Extra Cleaning Where It’s Actually Needed

Not every part of your floor is equally dirty.

A bedroom may only require a light clean, while the kitchen around the dining table may need considerably more attention.

The Freon Z10 Ultra uses Dirt Sense™ technology to help identify cleaning conditions and adapt its cleaning behavior instead of treating every area exactly the same.

When an area requires additional attention, the system can perform more intensive cleaning rather than simply completing one pass and moving on.

This is particularly useful around dining areas, kitchens, entrances and other high-traffic areas where mess tends to accumulate.

Mop Extend & Edge Swing for Better Edge Cleaning

Edges are one of the most difficult areas for round robot cleaners to reach.

The Freon Z10 Ultra addresses this with Mop Extend and Edge Swing technology, helping the mop reach closer to walls, skirting boards, furniture edges and other areas that conventional robot mops can leave untouched.

Rather than only cleaning the open center of a room effectively, the Z10 Ultra is designed to improve cleaning coverage around the perimeter as well.

For the customer, this means fewer obvious dirty strips along walls and less need to follow the robot with a manual mop

Maintenance-Free

More Mode & More Control

Designed with Pet Owners in Mind

Pets create a very specific combination of cleaning problems: loose fur, tracked-in dirt, food particles, paw marks and objects such as toys and feeding bowls.

The Freon Z10 Ultra tackles these problems from several directions.

Its 18,000Pa suction collects loose fur and debris, while the DualFlow™ Tangle-Free System helps reduce hair wrapping around the cleaning system. The rotating mops deal with paw marks and other hard-floor mess, while AI-powered obstacle recognition helps the robot navigate a busy home.

Instead of solving only the vacuuming problem, the Z10 Ultra is designed to automate both dry and wet floor cleaning.

Intelligent Carpet Cleaning

Homes with both hard floors and carpet require a robot that knows when its mopping system should stay away from carpeted surfaces.

When compatible carpet is detected, the Freon Z10 Ultra can raise its mop system by up to 12mm and adjust its vacuuming behavior.

This allows the robot to transition between compatible hard flooring and carpets while helping prevent the wet mop pads from being dragged across carpet.

Carpet Boost can also increase cleaning performance where additional suction is useful.

Customers with particularly thick, high-pile or unusual rugs should still check compatibility and configure the appropriate carpet settings in the Narwhal app.

Dual Flow™ Tangle-Free Cleaning

Long hair and pet fur can quickly become one of the most frustrating parts of owning a vacuum cleaner.

When hair wraps tightly around a conventional roller brush, cleaning performance can decline and the owner eventually has to remove the brush and cut the hair away manually.

Narwhal’s Dual Flow™ Tangle-Free System is designed to greatly reduce this problem by managing hair more effectively as it enters the vacuum.

For households with long-haired family members, dogs or cats, this can mean significantly less routine brush maintenance.

Automatic Mop Washing with Adaptive Hot Water

One of the biggest advantages of buying a premium robot vacuum and mop is what happens after the robot finishes cleaning.

The Freon Z10 Ultra doesn’t expect you to manually wash dirty mop pads after every cycle.

When required, it returns to its base station where the mop system can be automatically washed.

Narwhal’s system uses adaptive hot-water mop washing, with water temperature adjusted according to cleaning requirements, reaching up to 75°C under specified conditions.

This helps remove accumulated dirt and residue from the mop pads so they are prepared for the next cleaning session.

Automatic Mop Drying

Washing a mop is only half the job. Leaving wet mop pads sitting in the station can create unpleasant odors over time.

After washing, the Freon Z10 Ultra’s station can automatically dry the mop pads.

This reduces the amount of manual mop maintenance required and helps keep the cleaning system ready for its next scheduled run.

Self-Emptying for Less Daily Maintenance

You shouldn’t have to empty a tiny robot dustbin after every cleaning session.

The Freon Z10 Ultra automatically transfers collected debris from the robot into the station’s larger dust storage system.

Narwhal advertises up to 120 days of dust storage under its specified testing conditions.

Actual emptying frequency will depend on the size of the home, cleaning schedule, number of occupants, pets and the amount of debris collected, but the purpose is simple: dramatically reduce how often you need to deal with vacuum dust.

Automatic Detergent Dispensing

The station can also automatically manage cleaning solution rather than requiring the user to manually measure detergent for every mopping cycle.

Together with automatic dust emptying, mop washing and mop drying, this turns the dock into an important part of the overall product rather than simply somewhere to charge the robot.

Built for a More Hands-Free Cleaning Routine

The real advantage of the Freon Z10 Ultra is not any single specification.

It’s how the different technologies work together.

The robot can vacuum the floor, actively scrub hard surfaces, recognize obstacles, respond to dirt, clean closer to edges, handle compatible carpets and return to its station for automated maintenance.

That makes it possible to schedule regular cleaning and allow the system to handle much more of the routine itself.

Instead of waiting until the floors look dirty enough to justify getting the vacuum and mop out, the Z10 Ultra can help maintain them continuously.

Large 6,400mAh Battery

A 6,400mAh-class battery provides the capacity needed for longer cleaning sessions and larger floor areas.

For bigger homes, automated charging and cleaning management means the robot can form part of a regular whole-home cleaning routine without the user having to manually move it between rooms.

Smart App Control

Using the Narwhal app, owners can customize how and where the Freon Z10 Ultra cleans.

Depending on available settings and software version, users can manage maps, cleaning areas, room-specific routines, carpet behavior and other cleaning preferences.

This is particularly useful because different rooms often need different treatment.

You might want stronger cleaning in the kitchen, regular vacuuming around the dining table and a different routine for bedrooms or carpeted spaces.

Why Choose the Narwhal Freon Z10 Ultra?

The Freon Z10 Ultra is designed for customers who want to move beyond a basic robot vacuum.

It solves several of the most common frustrations associated with automated floor cleaning: insufficient mopping pressure, missed edges, tangled hair, obstacles left around the house, wet mops around carpet and the constant need to clean the robot itself.

With 18,000Pa suction, dual rotating mops, DirtSense™, MopExtend, EdgeSwing, DualFlow™ anti-tangle technology, NarMind™ Pro AI navigation and an automated maintenance station, it brings vacuuming, mopping and post-cleaning maintenance together in one premium system.

An excellent choice for:

  • Busy families who want floors maintained automatically
  • Homes with pets and frequent pet hair
  • Households with long hair
  • Large hard-floor areas
  • Kitchens and dining areas requiring regular mopping
  • Mixed hard-floor and compatible carpet environments
  • Customers who dislike manually emptying robot dustbins
  • Anyone wanting automatic mop washing and drying
  • Customers looking for advanced obstacle avoidance

Key Features at a Glance

Feature Narwhal Freon Z10 Ultra
Maximum Suction 18,000Pa
Vacuum & Mop Yes
Mopping System Dual rotating mop pads
Intelligent Dirt Detection DirtSense™
Edge Mopping MopExtend + EdgeSwing
Anti-Tangle System DualFlow™
AI System NarMind™ Pro
Object Recognition 200+ object types
Carpet Mop Lift Up to 12mm
Battery 6,400mAh class
Automatic Dust Emptying Yes
Automatic Mop Washing Yes
Adaptive Hot-Water Washing Up to 75°C*
Automatic Mop Drying Yes
Automatic Detergent Dispensing Yes
Dust Storage Up to 120 days
App Control Yes
Voice Control Supported

figures are based on Narwhal’s specified testing/operating conditions; real-world results vary by environment and usage.

What’s in the Box

The package is centered around the Narwhal Freon Z10 Ultra robot vacuum and mop and its multi functional base station, together with the cleaning components and accessories supplied for operation. Exact included accessories should follow the Australian retail package supplieddsrSSS with your stock.

The Bottom Line

The Narwhal Freon Z10 Ultra is built for customers who don’t simply want a robot to drive around collecting dust — they want a system capable of taking responsibility for much more of their everyday floor care.

Powerful 18,000Pa vacuuming handles dust, debris and pet hair. Dual rotating mops provide active hard-floor scrubbing. DirtSense™ helps target areas requiring additional attention. NarMind™ Pro helps the robot understand and navigate a busy home, while MopExtend and EdgeSwing improve cleaning where floors meet walls and furniture.

Once cleaning is finished, the automated station takes over much of the dirty work by emptying dust, washing the mops, drying them and managing cleaning solution.

For busy households, families and pet owners looking for a premium robot that can reduce both daily floor cleaning and day-to-day robot maintenance, the Freon Z10 Ultra offers a far more complete hands-free cleaning experience.

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Shipping and Delivery

Shipping & Delivery Policy

At Smart Living, we are committed to providing reliable, convenient and efficient delivery services across Australia.

We deliver a wide range of home, outdoor and lifestyle equipment, including robotic pool cleaners, mobile and outdoor fridges, heaters, portable power stations, robotic lawn mowers and related products.

Please read the following Shipping & Delivery Policy before placing your order.

2. Delivery within Australia

Smart Living offers delivery to most locations throughout Australia.

Our standard delivery service is:

Standard Shipping

Estimated delivery: 4–7 business days

Standard delivery is available for eligible products and locations across Australia.

Express Shipping

Estimated delivery: 1–3 business days

Express delivery is available for eligible products and delivery locations.

Express shipping availability may vary depending on the product, warehouse location and destination.

The delivery timeframe begins after your order has been processed and dispatched.

3. Free Shipping

Smart Living currently offers free shipping on eligible orders of $1500 or more.

Free shipping applies to eligible Australian delivery addresses and products.

Certain oversized, heavy, restricted or specially handled products may be subject to different delivery arrangements or additional shipping charges. Where additional charges apply, we will provide the relevant information before or during checkout.

4. Shipping Costs

Shipping costs may depend on:

  • Delivery location
  • Product size and weight
  • Shipping method selected
  • Product type
  • Availability of express delivery
  • Whether the order qualifies for free shipping

The applicable shipping cost will be displayed during checkout where available.

For particularly large or heavy equipment, Smart Living may need to arrange a specialised freight service. In these circumstances, we may contact you to confirm the delivery arrangements.

5. Order Processing

Orders are generally processed after payment has been successfully received and verified.

Most orders are dispatched within 1–2 business days, subject to product availability.

Orders placed on weekends or Australian public holidays will generally begin processing on the next business day.

Processing times may be longer during:

  • Major sales events
  • Public holidays
  • Christmas and New Year periods
  • High-demand periods
  • Warehouse disruptions
  • Unforeseen circumstances

If there is a significant delay in processing your order, we will endeavour to contact you using the contact details provided with your order.

6. Delivery Timeframes

Our advertised delivery timeframes are estimates.

Standard Delivery

4–7 business days

Express Delivery

1–3 business days

Delivery times may vary depending on:

  • Your location
  • Courier availability
  • Weather conditions
  • Transport disruptions
  • Public holidays
  • Remote-area delivery requirements
  • Peak shopping periods
  • Product availability
  • Carrier delays

Remote and regional areas may require additional delivery time.

Smart Living cannot guarantee an exact delivery date unless a specific delivery commitment has been expressly confirmed in writing.

7. Tracking Your Order

Once your order has been dispatched, we may provide you with a shipping confirmation containing tracking information where tracking is available.

You can use the tracking information provided to monitor the progress of your delivery.

If you have not received your tracking information within a reasonable period after receiving your order confirmation, please contact us.

Email: info@smartlivingpty.com.au

Phone: +61 468 132 595

Please include your order number when contacting us about an existing order.

8. Delivery Address

Customers are responsible for providing an accurate and complete delivery address when placing an order.

Please carefully check:

  • Street number
  • Street name
  • Suburb
  • State
  • Postcode
  • Unit or apartment number
  • Business name, where applicable
  • Contact telephone number

Smart Living is not responsible for delays caused by incorrect or incomplete delivery information supplied by the customer.

If you realise that you have provided an incorrect address, please contact us as soon as possible.

We will make reasonable efforts to update the delivery information before your order is dispatched. However, we cannot guarantee that an address can be changed after an order has entered the dispatch process.

9. Delivery to Apartments and Buildings

For apartment buildings, offices, commercial premises or other multi-level properties, the courier may deliver to the building entrance, reception area or another accessible location depending on the courier’s delivery procedures.

For large or heavy products, customers should ensure that the delivery location is accessible to the delivery service.

Products such as portable power stations, refrigerators, heaters and robotic lawn equipment may vary significantly in size and weight.

If special delivery requirements apply to your order, please contact us before purchasing.

10. Large, Heavy or Oversized Products

Some Smart Living products may require specialised freight because of their size, weight or packaging.

This may include certain:

  • Outdoor refrigerators
  • Mobile refrigerators
  • Large heaters
  • Robotic lawn mowers
  • Large portable power stations
  • Commercial equipment
  • Other oversized products

For these products, delivery arrangements may differ from standard parcel delivery.

Where applicable, Smart Living or the delivery provider may contact you to arrange a suitable delivery time.

11. Missed Deliveries

If nobody is available to receive the order, the courier may:

  • Leave the package in a safe location where permitted;
  • Leave a delivery notification;
  • Attempt delivery again; or
  • Direct the package to a collection point.

The exact procedure depends on the delivery provider and the delivery address.

If a delivery requires a signature, the courier may not leave the package unattended.

Additional delivery charges may apply if a shipment must be redelivered because the customer was unavailable or provided incorrect delivery information, where permitted by applicable law.

12. Damaged Packages

We recommend inspecting your delivery as soon as reasonably possible after receiving it.

If the outer packaging appears significantly damaged, please take photographs of the packaging before opening it where possible.

If the product itself appears damaged, please contact Smart Living as soon as possible with:

  • Your order number
  • Photos of the packaging
  • Photos of the product
  • A description of the damage
  • Any relevant delivery information

Please do not dispose of damaged packaging until we advise you that it is no longer required.

Smart Living will assess the matter and work with you to determine the appropriate next steps.


13. Lost or Delayed Deliveries

If your order has not arrived within the expected delivery timeframe, please contact us.

We may contact the relevant courier or freight provider to investigate the shipment.

Delivery delays can sometimes occur because of circumstances outside our reasonable control, including:

  • Severe weather
  • Natural disasters
  • Transport disruptions
  • Courier network disruptions
  • Public holidays
  • Incorrect address information
  • Remote-area delivery
  • High-volume periods
  • Other unforeseen events

We will make reasonable efforts to assist you in locating delayed or missing orders.

Nothing in this policy limits or excludes any rights or remedies you may have under the Australian Consumer Law.

Australian consumer guarantees apply to online purchases and cannot be removed by a store’s shipping policy.


14. Products Purchased Together

If you purchase multiple products in one order, we may dispatch the products:

  • Together in one shipment; or
  • Separately from different warehouses or suppliers.

If products are shipped separately, you may receive more than one tracking number or delivery.

Delivery timeframes may vary between products.


15. Pre-Orders and Out-of-Stock Products

If a product is listed as a pre-order, back-order or temporarily unavailable, the estimated dispatch or delivery timeframe will be provided on the relevant product page where possible.

Pre-order products may have different delivery timeframes from products that are currently in stock.

If your order contains both in-stock and pre-order products, Smart Living may either:

  • Ship available products first; or
  • Hold the order until all products are available.

Where necessary, we may contact you regarding available shipping options.

16. Public Holidays

Business days generally exclude Australian weekends and public holidays.

Orders placed during public holidays may be processed on the next available business day.

Delivery times may also be extended during major public holidays and peak periods.