Narwal Freo X10 Pro Robot Vacuum
Original price was: $999.00.$849.00Current price is: $849.00.
Powerful Cleaning. Smarter Mopping. Less Daily Effort.
Enjoy a cleaner home with the Narwal Freo x10 Pro Robot Vacuum & Mop, an intelligent cleaning solution designed to simplify everyday floor care. Combining powerful 11,000Pa suction, advanced anti-tangle brush technology, edge-reaching mopping and an all-in-one maintenance station, it helps keep your floors cleaner with less manual effort.
Whether you’re dealing with everyday dust, crumbs, pet hair or stubborn marks on hard floors, the Freo X10 Pro combines vacuuming and mopping in one smart device. Its intelligent navigation, carpet detection and app-based controls make it a convenient addition to modern Australian homes.
Key Features at a Glance
- 11,000Pa powerful suction for everyday dust, dirt, debris and pet hair.
- DualFlow anti-tangle system designed to reduce hair wrapping around the brushes.
- Edge-reaching mop technology helps clean along walls, edges and beneath kitchen cabinetry.
- Dual spinning mop pads provide active scrubbing with up to 8N of downward pressure.
- All-in-one maintenance station automatically empties dust, washes mop pads and dries them.
- Smart navigation and obstacle avoidance help the robot move efficiently around your home.
- Automatic mop lifting raises the mop by up to 12mm on low-pile carpets.
- Smart app and voice control let you manage cleaning routines conveniently.
- Scheduled cleaning helps maintain your floors without needing to start every session manually.
Powerful 11,000Pa Suction for Everyday Cleaning
Experience effective everyday cleaning with the Freo X10 Pro’s powerful 11,000Pa suction system.
Designed to collect dust, crumbs, dirt and loose debris, its strong suction helps tackle mess across a range of household floor surfaces. It is also suited to homes with pets or long-haired family members, where hair and everyday debris can quickly accumulate.
From living rooms and bedrooms to hallways and other frequently used areas, the Freo X10 Pro helps maintain cleaner floors with less manual vacuuming.
DualFlow Anti-Tangle Brush System
Spend less time removing tangled hair from your vacuum’s brushes.
The Narwal Freo X10 Pro features a DualFlow anti-tangle system combining a specially designed side brush with a floating roller brush. The system is engineered to guide collected hair towards the dustbin while helping minimize hair wrapping around the brushes.
This technology is particularly useful for households with pets, long hair or busy family routines.
Benefits include:
- Helps reduce hair tangling around the brush system.
- Collects loose hair, dust and everyday debris.
- Reduces the need for frequent manual brush cleaning.
- Supports more convenient day-to-day maintenance.
The manufacturer reports a 0% hair-tangling rate in specified testing certified by SGS. Actual results may vary depending on hair type, floor conditions and usage.
Intelligent Mopping That Reaches the Edges
Cleaning along walls, skirting boards and kitchen cabinetry can be difficult for conventional robot mops.
The Freo X10 Pro features Mop Extend and Edge Swing technology, allowing its mop to extend and swing to improve coverage along edges and around toe kicks.
Its dual spinning mop pads actively scrub hard floors to help remove everyday marks and grime. The mop system applies up to 8N of downward pressure, helping it tackle more persistent dirt than passive wiping alone.
The specially designed mop-pad shape also helps improve floor coverage.
Ideal for cleaning:
- Kitchen and dining areas.
- Tiled floors and other suitable hard surfaces.
- Hallways and entryways.
- Living areas with everyday footprints and marks.
- Edges and areas along cabinetry.
For best results, follow the manufacturer’s floor-care guidance and ensure your flooring is suitable for robotic mopping.
All-in-One Station for Easier Maintenance
The Freo X10 Pro’s all-in-one station helps reduce the routine work associated with robot vacuuming and mopping.
After cleaning, the robot can return to its station for automatic dust emptying, mop washing and mop drying. This reduces the need to empty the robot’s dustbin or manually wash the mop pads after every cleaning session.
The station is designed to make regular floor maintenance more convenient, especially in busy households.
Key station functions
- Automatic dust emptying: Transfers collected debris into the station’s disposable dust bag.
- Automatic mop washing: Cleans the mop pads after use.
- Warm-air mop drying: Helps dry the mop pads and reduce lingering moisture.
- Reduced routine maintenance: Supports longer periods between certain maintenance tasks.
Narwal advertises up to 120 days of hands-free dust storage under its internal testing conditions. This is an estimate rather than a guaranteed interval; actual results depend on household dirt levels, pets, cleaning frequency and usage habits.
Smart Navigation and Obstacle Avoidance
The Freo X10 Pro uses LDS laser navigation and forward 3D structured-light sensing to help map and navigate your home.
Its navigation system helps the robot plan cleaning routes and move around obstacles while working through your rooms.
With app-based cleaning controls, you can conveniently manage routines and adjust cleaning preferences to suit your household.
Features include:
- Intelligent room navigation.
- Obstacle detection and avoidance.
- Map-based cleaning controls.
- No-go zones for areas you want the robot to avoid.
- Scheduled cleaning routines.
As with other robot cleaners, moving small objects, loose cables and fragile items out of the cleaning path can help improve results.
Automatic Carpet Detection and Mop Lifting
Homes with a combination of carpet and hard flooring need a cleaner that can adapt as it moves between surfaces.
The Freo X10 Pro uses carpet-detection technology to identify carpeted areas and adjust its cleaning approach. It supports multiple carpet-cleaning modes to help accommodate different carpet types.
When operating on low-pile carpets, the robot can raise its mop by up to 12mm to help prevent the damp mop pads from contacting the carpet.
Carpet suction can also be boosted to support deeper debris collection.
Note: Mop lifting does not guarantee that every carpet will remain completely dry. Check carpet thickness and manufacturer’s recommendations before use, particularly with thick, shaggy or delicate carpets.
Convenient App and Voice Control
Manage your cleaning routine from your compatible smartphone using the Narwal app.
The Freo X10 Pro is designed to make everyday cleaning easier to organize, whether you want to start a cleaning session, set a schedule or customize how your floors are maintained.
Compatible voice-control options include:
- Amazon Alexa.
- Google Home.
- Siri, where supported.
Voice-control availability and specific commands may depend on your device, account setup and regional compatibility.
Designed for Modern Australian Homes
With its combined vacuuming and mopping capabilities, the Narwal Freo X10 Pro is designed to support everyday cleaning across suitable hard floors and carpets.
It can be particularly useful for:
- Busy households that want to automate routine floor care.
- Pet owners managing loose fur and everyday dirt.
- Homes with a mixture of hard floors and low-pile carpet.
- Families who want scheduled cleaning.
- People looking to reduce the time spent vacuuming and washing mop pads manually.
Its combination of strong suction, active mopping and automated station maintenance makes it a practical option for keeping everyday floor mess under control.
Specification Details
What’s Included in the Box?
The standard package is listed as including:
- 1 × Narwal Freo X10 Pro Robot Vacuum & Mop
- 1 × De-tangling side brush
- 1 × Zero-tangling floating roller brush
- 1 × Disposable dust bag
- 1 × Dust-bin filter
- Mop pads
Key Features
-
- 11,000Pa suction for everyday dust, dirt, debris and pet hair.
- Anti-tangle brush system designed to minimize hair wrapping.
- Dual spinning mop pads with up to 8N downward pressure.
- Edge-reaching mopping to help clean along walls and cabinetry.
- All-in-one cleaning station for automatic dust emptying, mop washing and drying.
- Smart navigation to help map and navigate your home.
- Carpet detection and mop lifting for cleaning across mixed flooring.
- App and compatible voice control for convenient cleaning management.
Shipping & Delivery Policy
At Smart Living, we are committed to providing reliable, convenient and efficient delivery services across Australia.
We deliver a wide range of home, outdoor and lifestyle equipment, including robotic pool cleaners, mobile and outdoor fridges, heaters, portable power stations, robotic lawn mowers and related products.
Please read the following Shipping & Delivery Policy before placing your order.
2. Delivery within Australia
Smart Living offers delivery to most locations throughout Australia.
Our standard delivery service is:
Standard Shipping
Estimated delivery: 4–7 business days
Standard delivery is available for eligible products and locations across Australia.
Express Shipping
Estimated delivery: 1–3 business days
Express delivery is available for eligible products and delivery locations.
Express shipping availability may vary depending on the product, warehouse location and destination.
The delivery timeframe begins after your order has been processed and dispatched.
3. Free Shipping
Smart Living currently offers free shipping on eligible orders of $1500 or more.
Free shipping applies to eligible Australian delivery addresses and products.
Certain oversized, heavy, restricted or specially handled products may be subject to different delivery arrangements or additional shipping charges. Where additional charges apply, we will provide the relevant information before or during checkout.
4. Shipping Costs
Shipping costs may depend on:
- Delivery location
- Product size and weight
- Shipping method selected
- Product type
- Availability of express delivery
- Whether the order qualifies for free shipping
The applicable shipping cost will be displayed during checkout where available.
For particularly large or heavy equipment, Smart Living may need to arrange a specialised freight service. In these circumstances, we may contact you to confirm the delivery arrangements.
5. Order Processing
Orders are generally processed after payment has been successfully received and verified.
Most orders are dispatched within 1–2 business days, subject to product availability.
Orders placed on weekends or Australian public holidays will generally begin processing on the next business day.
Processing times may be longer during:
- Major sales events
- Public holidays
- Christmas and New Year periods
- High-demand periods
- Warehouse disruptions
- Unforeseen circumstances
If there is a significant delay in processing your order, we will endeavour to contact you using the contact details provided with your order.
6. Delivery Timeframes
Our advertised delivery timeframes are estimates.
Standard Delivery
4–7 business days
Express Delivery
1–3 business days
Delivery times may vary depending on:
- Your location
- Courier availability
- Weather conditions
- Transport disruptions
- Public holidays
- Remote-area delivery requirements
- Peak shopping periods
- Product availability
- Carrier delays
Remote and regional areas may require additional delivery time.
Smart Living cannot guarantee an exact delivery date unless a specific delivery commitment has been expressly confirmed in writing.
7. Tracking Your Order
Once your order has been dispatched, we may provide you with a shipping confirmation containing tracking information where tracking is available.
You can use the tracking information provided to monitor the progress of your delivery.
If you have not received your tracking information within a reasonable period after receiving your order confirmation, please contact us.
Email: info@smartlivingpty.com.au
Phone: +61 468 132 595
Please include your order number when contacting us about an existing order.
8. Delivery Address
Customers are responsible for providing an accurate and complete delivery address when placing an order.
Please carefully check:
- Street number
- Street name
- Suburb
- State
- Postcode
- Unit or apartment number
- Business name, where applicable
- Contact telephone number
Smart Living is not responsible for delays caused by incorrect or incomplete delivery information supplied by the customer.
If you realise that you have provided an incorrect address, please contact us as soon as possible.
We will make reasonable efforts to update the delivery information before your order is dispatched. However, we cannot guarantee that an address can be changed after an order has entered the dispatch process.
9. Delivery to Apartments and Buildings
For apartment buildings, offices, commercial premises or other multi-level properties, the courier may deliver to the building entrance, reception area or another accessible location depending on the courier’s delivery procedures.
For large or heavy products, customers should ensure that the delivery location is accessible to the delivery service.
Products such as portable power stations, refrigerators, heaters and robotic lawn equipment may vary significantly in size and weight.
If special delivery requirements apply to your order, please contact us before purchasing.
10. Large, Heavy or Oversized Products
Some Smart Living products may require specialised freight because of their size, weight or packaging.
This may include certain:
- Outdoor refrigerators
- Mobile refrigerators
- Large heaters
- Robotic lawn mowers
- Large portable power stations
- Commercial equipment
- Other oversized products
For these products, delivery arrangements may differ from standard parcel delivery.
Where applicable, Smart Living or the delivery provider may contact you to arrange a suitable delivery time.
11. Missed Deliveries
If nobody is available to receive the order, the courier may:
- Leave the package in a safe location where permitted;
- Leave a delivery notification;
- Attempt delivery again; or
- Direct the package to a collection point.
The exact procedure depends on the delivery provider and the delivery address.
If a delivery requires a signature, the courier may not leave the package unattended.
Additional delivery charges may apply if a shipment must be redelivered because the customer was unavailable or provided incorrect delivery information, where permitted by applicable law.
12. Damaged Packages
We recommend inspecting your delivery as soon as reasonably possible after receiving it.
If the outer packaging appears significantly damaged, please take photographs of the packaging before opening it where possible.
If the product itself appears damaged, please contact Smart Living as soon as possible with:
- Your order number
- Photos of the packaging
- Photos of the product
- A description of the damage
- Any relevant delivery information
Please do not dispose of damaged packaging until we advise you that it is no longer required.
Smart Living will assess the matter and work with you to determine the appropriate next steps.
13. Lost or Delayed Deliveries
If your order has not arrived within the expected delivery timeframe, please contact us.
We may contact the relevant courier or freight provider to investigate the shipment.
Delivery delays can sometimes occur because of circumstances outside our reasonable control, including:
- Severe weather
- Natural disasters
- Transport disruptions
- Courier network disruptions
- Public holidays
- Incorrect address information
- Remote-area delivery
- High-volume periods
- Other unforeseen events
We will make reasonable efforts to assist you in locating delayed or missing orders.
Nothing in this policy limits or excludes any rights or remedies you may have under the Australian Consumer Law.
Australian consumer guarantees apply to online purchases and cannot be removed by a store’s shipping policy.
14. Products Purchased Together
If you purchase multiple products in one order, we may dispatch the products:
- Together in one shipment; or
- Separately from different warehouses or suppliers.
If products are shipped separately, you may receive more than one tracking number or delivery.
Delivery timeframes may vary between products.
15. Pre-Orders and Out-of-Stock Products
If a product is listed as a pre-order, back-order or temporarily unavailable, the estimated dispatch or delivery timeframe will be provided on the relevant product page where possible.
Pre-order products may have different delivery timeframes from products that are currently in stock.
If your order contains both in-stock and pre-order products, Smart Living may either:
- Ship available products first; or
- Hold the order until all products are available.
Where necessary, we may contact you regarding available shipping options.
16. Public Holidays
Business days generally exclude Australian weekends and public holidays.
Orders placed during public holidays may be processed on the next available business day.
Delivery times may also be extended during major public holidays and peak periods.
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